About
What this site does, and how to reach us.
Biohazard Cleanup MN is a plain-language resource and phone line for hoarding and biohazard cleanup in the Twin Cities metro. Here is exactly how it works.
What this site is
A calm place to start when the situation feels like too much.
People who look for hoarding or biohazard cleanup are usually overwhelmed, grieving, or trying to help someone they love. They are rarely sure what the work involves, what it costs, or who to trust. This site exists to answer those questions in plain English and to give you one number to call.
Biohazard Cleanup MN is an information site and phone line. It is not a cleanup contractor and it does not employ the people who do the work. When you call, we take down the details and arrange for an independent local cleanup company to follow up with you.
This site does not claim licenses, certifications, or insurance of its own. Any company that comes to your property should be able to show you theirs, and the list below explains what to ask for.
Step by step
What happens when you call.
- 1
You call
Call (612) 493-2982 and tell us what you're dealing with. You don't need the right words or a tidy explanation. We'll ask a few gentle questions about the address, the situation, and how soon help is needed. The call is free and carries no obligation.
- 2
A local cleanup company is lined up
Cleanup is done by independent local cleanup companies, not by this site. We pass along what you told us so you do not have to repeat the story, and arrange for a company to contact you.
- 3
You get an assessment and a written estimate
The cleanup company looks at the property in person or by photos, explains the plan in plain language, and puts the scope and price in writing. You decide whether to go ahead. Many cleanups are covered at least in part by homeowner's insurance, and it is worth asking your insurer early.
- 4
The cleanup is done
The work typically includes sorting, removal, cleaning, decontamination, and deodorizing, with valuables and keepsakes set aside. Decisions about what stays and what goes belong to the owner.
- 5
You walk through the finished space
The work ends with a walkthrough. What is left is a home that is safe, clean, and livable again, and anything that was set aside is handed back.
The same steps apply to hoarding cleanup, unattended death cleanup, and estate cleanouts. You can see every type of cleanup, check the areas covered, or read the guides if you would rather have the answers first. When you are ready, here is how to reach us.
Before you hire anyone
What to ask any cleanup company.
This applies to every company, including whoever follows up on your call. A reputable cleanup company will answer these without hesitation and put the answers in writing.
Call (612) 493-2982What to keep in mind
The honest limits of this site.
The guides here are general information. They are not legal, medical, insurance, or mental-health advice, and your own situation may differ. Costs and timelines depend on the property and are set by the cleanup company in a written estimate. Insurance coverage depends on your policy and your insurer, and no one can promise what a claim will pay.
If someone is in immediate danger, call 911. If you or someone you love is thinking about suicide, call or text 988 any time. Questions about this site can go to info@biohazardcleanupmn.com.
Talk to someone — call us.
Call and describe what you're dealing with. No forms, and everything stays discreet.