How it works
From the first call to a home that's whole again.
Reaching out is often the hardest part. Here's exactly what happens after you call — a calm, careful process handled by people who've done it before.
Our approach
Built to make a hard day a little easier.
We built this service around a simple idea: the people who call us are usually overwhelmed, grieving, or trying to help someone they love. They don't need a sales pitch or a company that treats their home like a job site. They need calm, capable help and complete discretion.
So that's what we do. From the first phone call to the final walk-through, the work is handled the same way, with no surprises. We keep everything private, treat every home and person with respect, and move at a pace you're comfortable with.
Whether it's a hoarded home, an estate that needs clearing, or the aftermath of a death, we bring the same steady, judgment-free care to all of it.
Step by step
What happens after you call.
- 1
You call — any time
You reach a real person, not a form or a phone tree. You don't need the right words or a tidy explanation. Tell us what you're dealing with and we'll ask a few gentle questions. The call is free, with no obligation.
- 2
We assess the situation
We visit or ask for a few photos to understand the size of the job, any biohazards, and the safest approach. Then we explain the plan in plain language.
- 3
We talk through cost & insurance
You get a clear estimate before any work begins. Many cleanups are covered, at least in part, by homeowner's insurance, and we'll help you understand your options.
- 4
We do the work
We clear, clean, decontaminate, and deodorize — sorting carefully and setting aside valuables. If decisions come up, we check with you first.
- 5
We return the space to you
We walk through the finished space together and hand back anything we set aside. What's left is a home that's safe, clean, and livable again.
The same steps apply whether we are booked for hoarding cleanup, an unattended death, or an estate cleanout — see everything we handle, check the areas we cover, or read the guides if you would rather have the answers first. When you are ready, here is how to reach us.
Our promise
The commitments behind every job.
More than the work itself, this comes down to how you're treated. These are the things we hold to on every single call — no exceptions.
Call (612) 493-2982Talk to someone — call any time.
You'll reach a real person who understands what you're dealing with. No forms, no waiting, and everything stays discreet.